Village and Community Agents
CCS Village & Community Agents provide confidential, practical community-based solutions for you, wherever you are in Somerset.
CCS Community Agents can only be contacted by a referral from your doctors or Adult Social Care Services.
They are problem-solving, solution-finding super heroes!
Scroll down to watch a short film about what the Agents are doing during COVID-19 lockdown to help in their communitiesMore details on our Somerset Agents website
Proud to be part of the Somerset Food Resilience Task Force!
Our Agents play a huge role in distributing food boxes and essential supplies to people in need and to community groups to redistribute all over Somerset to help #EndHunger in Somerset.Latest Food Resilience Update December 2021 Click here to find out how to request a food box
New Agent Evaluation 2022!
Community Council for Somerset (CCS)commissioned the evaluation of the Somerset Village and Community Agent service, delivered bySmart Communities Ltd.
The aim is to identify current and potential unmet needs of specific cohorts within Somerset communities, whilst simultaneously generating learning opportunities about the service and areas for future improvements.
Don’t suffer in a cold home
Every year we distribute grants to vulnerable older people through the surviving winter scheme – the money comes from older people who can afford not to use their winter fuel allowance, so the money gets recycled to help people in need.
It is managed by the Somerset Community Foundation – more information can be found here. Our Agents are one of the ways people get to know about the money.Donate to the Surviving Winter Scheme
Village Agent Key Advice
Food Boxes and Good Neighbours
Agents can help you access food boxes if you are struggling
01823 331 222
They also can connect you to your local Good Neighbours Scheme for community support for pharmacy collections and shoppingLearn more