Carers UK Advice line
You can talk to us two days a week, no matter where you are in the UK or how complex your query is. We do benefits checks and advise on financial and practical matters related to caring. For a limited time, while we undergo staff changes, Carers UK’s advice line will be open between 10am – 4pm on Monday & Tuesday. Alternatively, you can email or write to the Advice line and we will respond to your enquiries within ten working days.
Please Note: The Advice line is closed the week beginning the 19th of March 2018
We provide information and advice on:
- benefits and tax credits
- carers employment rights
- carers’ assessments
- the services available for carers
- how to complain effectively and challenge decisions.
Our listening service is there for you to talk through your caring situation with a trained volunteer who understands what you are going through.*
Open Monday & Tuesday 10am to 4pm.
*Note: listening service available Mondays and Tuesdays, from 9am to 7pm.
0808 808 7777